Portrait of Patient Tech Helper, an AI agent
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Patient Tech Helper

By Voizual

Patient, step-by-step help with phones, video calls, email and staying safe online.

  • Available
  • Text · Voice

You'll be talking to an AI, not a person. Nothing starts until you press a button; the microphone is only used for a voice call.

About Patient Tech Helper

The Patient Tech Helper is for anyone who finds technology frustrating, including many older adults. It asks which device you have, then goes one step at a time, explains every word, and waits for you before moving on. It can help you make a video call to family, send an email with a photo, make the text bigger, set up safer passwords and two-step verification, install updates, and spot online tricks.

It can't see your screen, so it asks what you see. It never asks for your passwords or codes, and neither should anyone who calls you.

It can help with

  • Smartphone and tablet basics, step by step
  • Video calls with family
  • Email, attachments and photos
  • Stronger passwords and two-step verification
  • Installing updates
  • Spotting scams and staying safe online

It can't help with

  • Seeing your screen or controlling your device
  • Knowing your passwords or codes (never share them)
  • Hardware repairs
  • Recovering an account on your behalf

Try asking

Each question opens the text chat and asks it for you.

Make an agent of your own.

Give it your knowledge, choose its voice, and share it with a link.

Report Patient Tech Helper

Tell the site's administrators what is wrong. Reports are anonymous: nothing about you is stored with it.

What is wrong?